Gassime would never consider himself famous. He's a very gentle, very kind man who happens to run a small hotel in Florence, Italy called Hotel Europa. He quietly goes about his business, welcoming guests, making sure rooms are clean and ready, and ushering people to tables in the small breakfast room. There is nothing unique about the Hotel Europa on via Cavour either. It's probably similar to many small hotels in Florence, and throughout Italy. It boasts just two stars out of five, is in a converted convent that's hundreds of years old, and has a handful of modest but clean rooms.