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Everyone’s a Critic – The Splinters of our Discontent

on 21 Jan  Posted by Admin  Category: Internet Related  

by Gord Hotchkiss
http://www.enquiro.com

I had a bout of inbox convergence today. Just as I was speculating what this week’s search insider might cover, two separate emails surrounded a juicy little topic and delivered it to me on a platter. First, a post from Ad Age about how marketers are reluctant to use online conversations as a source of customer feedback:

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