In these times of metaphors, mice, widgets/controls, links, applets, and usability, the user interface is being scrutinized, studied, written about, and talked about like never before. This welcome attention, along with the proliferation of usability laboratories and product testing, has significantly raised the usability of products being presented to users today. People’s voices have finally been heard above the din. Their frustration with complicated procedures and incomprehensible screens has finally become overwhelming.