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In Search of Usefulness

on 03 Nov  Posted by Admin  Category: Internet Related  

by Gord Hotchkiss
http://www.enquiro.com

A few years ago, I interviewed usability expert Jakob Nielsen about where search might go in the future and he shared an interesting insight:

“I think there is a tendency now for a lot of not very useful results to be dredged up that happen to be very popular, like Wikipedia and various blogs. They’re not going to be very useful or substantial to people who are trying to solve problems..”

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